Yes, we provide a 12-month guarantee on all installation workmanship. This covers issues arising from the installation process itself, such as doors that don't close properly, hinges that loosen, or frames that shift. If problems occur due to our work, we return to fix them at no additional charge.
The guarantee covers proper alignment, secure fixing of all components, and correct operation of latches and handles. It includes any adjustments needed as the door settles into place during the first year. We also guarantee that fire-rated doors maintain their certification when properly installed according to manufacturer specifications.
What the guarantee doesn't cover: damage from misuse, normal wear and tear, or issues with the door or hardware themselves (these fall under manufacturer warranties). Problems caused by building movement, flooding, or other external factors are also excluded. We document all work with photos and provide written confirmation of the guarantee terms. Our reputation depends on quality work, so we stand behind every installation.